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Thrane & Thrane - Introduction Home About Contact Other websites US Sales Office Distributor Area Maritime Land mobile Aero Systems Service Investor Introduction Products Exhibitions Service Distributors Vessel Monitoring Web Based Tracking Ship Security Alert System GMDSS Internet and Voice at Sea Home > Maritime > Introduction World renowned maritime communication for more than 50 years Experience and innovation in one brand Thrane & Thrane is the world s leading manufacturer of global mobile satellite and radio communication. We develop and market satellite and radio communication equipment for use at sea, on land and in the air. The combination of new technologies, proud traditions and our legacy in maritime communication equipment provides a unique platform for the development of reliable and technologically advanced products for seafarers all over the world. We are devoted to constant development and innovation for solutions which improve safety and daily life at sea. Thrane & Thrane acquired the SAILOR brand in 2004 thus adding more than 50 years of legacy and experience in maritime communication to its range. Thrane & Thrane now offers a complete range of reliable, innovative and user-friendly solutions. The SAILOR products range from VHF and MF/HF to complete GMDSS solutions over Inmarsat-C, mini-C, mini-M, Fleet, Iridium and SSAS solutions. World class service The Thrane & Thrane maritime service network stretches around the globe. Carefully selected and trained dealers, distributors and service centres are available for instant support and service in harbours all over the world. Regular factory training for staff as well as a range of spare parts in stock are mandatory for certified members of the Thrane & Thrane On Board Service Center network, assuring fast and qualified assistance. As time is crucial for ship management, we aim to be the reliable service partner - in any harbour, at any time. Read more about Thrane & Thrane's service setup at: www.thrane.com/maritime/service Volvo Ocean Race Thrane & Thrane A/S is a proud sponsor to one of the most prestigious sporting events - the Volvo Ocean Race 2005 - 2006. Watch the film... SAILOR RT5022 VHF DSC Designed and developed on the long tradition and reputation of SAILOR VHFs, Thrane & Thrane is proud to introduce the new SAILOR RT5022 VHF DSC. Read more... Thrane & Thrane - Home About Contact Other websites US Sales Office Distributor Area Maritime Land mobile Aero Systems Service Investor Introduction Products Exhibitions Service Distributors Home > Maritime > Service Reliable Service Anywhere When buying a Thrane & Thrane product, you buy more than just a set of boxes. You know that it has been constructed to last, but you are also confident that if anything happens, you get fast and reliable service all over the world from the network of Thrane & Thrane Distributors and the Thrane & Thrane On board Service Center network . On Board Service Center - Reliable service anywhere in the World From Seattle to Sydney there is a Thrane & Thrane On Board Service Center in every major port in the world. And they are all capable of solving almost any problems at first attempt. If you need assistance, the service center can assist wherever you want, even on board the ship in the harbor of your choice. Apart from that, we are constantly expanding the network, and new certifications will successively be rolled out to ensure that Thrane & Thrane service is available exactly where our customers need it. True Thrane & Thrane quality all the way through All On Board Service Centers operate according to service levels that are strictly defined by Thrane & Thrane. You can always expect the highest standards of service with 24 hours notice. The service centres are also committed to assist any Thrane & Thrane distributors in securing world class service and fulfilling warranty obligations. Service for all Thrane & Thrane products The On Board Service Center network offers maritime service for all Thrane & Thrane, SAILOR and SKANTI products. No matter where or how you bought the equipment, you re entitled to immediate service all over the world.The centres are able to service all maritime equipment that has been manufactured by Thrane & Thrane, SAILOR or SKANTI, regardless of actual label. Uniformly high standards There are five pillars of the Thrane & Thrane On Board Service Center network: 1) Manufacturer defined standards of service. By being certified by Thrane & Thrane a service centre commits itself to a set of service standards defined by Thrane & Thrane. That means that you can expect the same high service levels wherever the route may take your ship. 2) A comprehensive spare parts inventory. All On Board Service Centers are required to carry an extensive stock of selected spare parts from Thrane & Thrane. That is crucial in securing fast service. Furthermore, each centre has a direct line to the central Thrane & Thrane parts warehouse, where a complete selection of parts is kept in stock. 3) Constant training and information. Service engineers at the On Board Service Centers are carefully educated in the Thrane & Thrane product line. Thrane & Thrane constantly seeks to keep this training up-to-date and ensures that all service centres have the newest information. 4) Transparent terms and prices. The terms of the service you receive at the On Board Service Centers are the same all over the world. Warranty repairs, e.g. are handled in close cooperation with our distributors. And everywhere you go you will know exactly what you are paying for when you settle directly with service centres. 5) Constant control and backup from Thrane & Thrane. Thrane & Thrane has defined control and backup procedures to make sure that all conditions are met by all On Board Service Centers. We routinely inspect the centres. Our ISO 9001 certified Quality Management system ensures that the strict terms of the certification are always maintained. Get more information: Download Brochure Thrane & Thrane is the world s leading manufacturer of global mobile satellite and radio communication. Thrane & Thrane A/S - Copenhagen (Denmark)